Privacy Policy

Last updated: September 01, 2026

What we collect

When you create an account or place an order, we collect the details you provide, such as your name, email address, phone number, and delivery address. If you sign in with Google or Facebook, we receive the name and email provided for that sign-in, not your password. We also keep the orders, reviews, comments, and wishlist associated with your account.

For an invoice or sale, we may record the recipient's name and delivery details, items ordered, amounts, payment status, invoice and order references, and the PayMongo payment reference. A delivery or warranty acknowledgment may contain the customer or authorized representative's printed name, signature, date, and notes about the unit's condition.

How we use your information

We use these details to manage your account, confirm and fulfill orders, reconcile payments, issue invoices, arrange delivery, document receipt and installation, handle warranty or customer-service requests, and contact you about your transaction. We also keep records when required for accounting or other legal obligations.

Our email list (offers and promotions)

When you sign up for our email list — for example in the welcome popup — and tick the box to agree, we save your email address in our records together with the date and time you agreed and any welcome code we sent you.

We use that email address to send you marketing emails, including email blasts to everyone on the list: promos and sales, new arrivals, events, sleep tips and members-only offers. We may use an email-sending service to deliver these messages; it receives only what it needs to send them. We do not sell or rent your email address.

You can stop these emails at any time with the Unsubscribe link at the bottom of every one, or by contacting us. Once you unsubscribe we stop sending marketing emails; order and account emails still arrive as usual. You may ask us to see, correct or delete your email list record under the Data Privacy Act of 2012.

Who receives it

Staff who handle orders, payment verification, delivery, and after-sales support use the details needed for their work. The delivery provider receives the recipient's name, phone number, and address needed to deliver the order. Where you choose an online payment method, the payment provider processes the payment information needed for that transaction. We do not sell your personal information.

Payments

We do not collect or store your full card details on the Wellrest PH website; online card and other supported checkout payments are processed through PayMongo. Payments are processed by PayMongo on its own secure pages; we receive only the payment result and reference, never your card number or wallet password.

Cookies

We use a session cookie to keep you signed in and an optional “remember me” cookie if you select that option at login. The Wellrest PH website does not use advertising or tracking cookies as described in this policy. A payment or social sign-in provider may apply its own privacy and cookie policies when you use its service.

Retention and your choices

You can update your account details from your Profile. To ask about, correct, or request removal of your account information or reviews, contact us using the details below. We will assess requests under applicable privacy law and may need to retain invoice, payment, delivery, or warranty records for legal, accounting, or dispute-resolution purposes.

Contact

Wellrest PH, 3F Point, A Bldg, Doña Remedios Trinidad Hwy, Baliwag, Bulacan · 0961-363-3245 · wellrestph@gmail.com